Returns & Exchanges

For a full refund, please return your shoes in new condition and in their original packaging. Returns must be made within two weeks of receipt of your new shoes.

Your refund will be issued upon our store’s receipt and inspection of the shoes. If the shoes show visible wear, we will not be able to issue a full credit. Please make sure to try on your shoes inside (on a soft surface like carpet) while wearing socks to ensure proper fit.

Address your return package to your nearest Richey & Co. Shoes shipping location:

Richey & Co. Shoes
1643B Rockville Pike
Rockville, MD 20852


Richey & Co. Shoes
443 Daniels Street
Raleigh, NC 27605

You may also return your shoes in person to any of our stores.

We are unable to offer returns on sale items.

If you feel your shoe has a defect, please contact us immediately. We will honor each brand’s warranty guidelines for manufacturer’s defects.